The challenge
Bookings came in by phone and Instagram DMs, deposits were chased manually and one-off treatments rarely turned into repeat visits.
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Case study · Wellness & aesthetics

Bookings came in by phone and Instagram DMs, deposits were chased manually and one-off treatments rarely turned into repeat visits.
Online booking with deposits, WhatsApp confirmations and aftercare, recurring memberships and packages with automatic billing, and timed review requests after every visit.
No-shows fell 41%, repeat bookings more than doubled and memberships became the clinic’s fastest-growing revenue line.
“Clients book themselves, pay a deposit and come back on schedule. The front desk finally has time for people in the room.”
Custom softwareApex Logistics11 hrs saved per deskTell us what you want to launch or fix. We’ll reply with a clear plan within 24 hours.Tell us what you want to launch or fix. We’ll reply with a clear plan, timeline and fixed estimate.
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