AI agents that answer every call and chat — instantly.
Chat and voice agents trained on your services, prices and policies — they answer questions, qualify leads and book appointments on your website, WhatsApp and phone lines.
- answers in 30+ languages
- 24/7
- of enquiries resolved automatically
- 62%
- to a live agent
- 3–6 wks
- 01ChannelsWebsite · WhatsApp · phone · Instagram
- 02KnowledgeServices · pricing · policies · FAQs
- 03ActionsBook · qualify · update CRM · escalate
- 04GuardrailsHand-off · logs · quality reviews
Where enquiries get lost
- Calls go to voicemail outside office hours
- Staff answer the same questions all day
- Chat widgets collect messages nobody reads
- Leads wait hours for a first reply
What the agents fix
- Every call and chat answered in seconds
- Routine questions resolved without staff
- Qualified leads booked straight into calendars
- Humans step in whenever it matters
One brain, every channel.
Website & WhatsApp chat
Natural conversations that answer, qualify and book in the chat.
Voice agent
Answers calls with a natural voice, takes bookings and routes urgent calls.
Knowledge base
Trained on your services, pricing and policies — updated in minutes.
Booking actions
Checks live availability and books straight into your calendar.
Multilingual
Understands and replies in 30+ languages, including Urdu and Arabic.
Guardrails & hand-off
Clear limits, conversation logs and instant transfer to your team.
A live agent in under six weeks.
- 01MapWeek 1 — top enquiries, tone and escalation rules.
- 02TrainWeeks 2–3 — knowledge, actions and integrations.
- 03TestWeek 4 — red-teaming with real conversations.
- 04LaunchWeeks 5–6 — go live, then weekly tuning.
Pick a plan. Every one answers in seconds.
Fixed setup, then a monthly plan that includes conversation volume and tuning.
Chat
Website and WhatsApp covered.
Best for teams starting with chat enquiries.
- Website chat agent
- WhatsApp agent
- Booking actions
- Monthly tuning
- Most teams pick this
Chat + Voice
Every channel, one agent.
Best for busy front desks and sales teams.
- Everything in Chat
- Voice agent for your lines
- CRM updates
- Weekly quality reviews
Enterprise
Custom workflows at scale.
Best for multi-location or regulated teams.
- Custom actions and integrations
- Private model options
- Advanced analytics
- SLA-backed support

Case study · AI support agents
62% of support tickets resolved automatically.
Vela AI’s customers now get instant answers on chat and phone, while their support team focuses on the conversations that need a human.
- tickets automated
- 62%
- first response
- < 10 s
- customer satisfaction
- 4.7/5
FAQ
Questions, answered
Ready to build
what’s next?
Tell us what you want to launch or fix. We’ll reply with a clear plan within 24 hours.Tell us what you want to launch or fix. We’ll reply with a clear plan, timeline and fixed estimate.
Free 30-min call · NDA on request · Reply in 24h



