Case study · Healthcare · 14 locations

38% faster claims, with every front desk still open.

Dental group
Industry: 16 weeks
Timeline: Booking, intake, billing
Scope

Front desk team at a dental clinic using the new booking system

faster insurance claims: 38%
missed appointments: −41%
saved per front desk, weekly: 11 hrs
days of downtime at go-live: 0

The challenge

Fourteen clinics ran booking, intake and billing in three different systems. Staff re-typed the same patient details all day, claims lagged by weeks, and no-shows had become a staffing problem.

What we built

One connected platform: online booking synced to every provider, digital intake completed before arrival, automated SMS and WhatsApp reminders, and a billing view the front desk could actually trust. We migrated the data and trained every location without closing a single desk.

The outcome

Claims moved 38% faster in the first quarter. No-shows dropped 41%. Each front desk got back about eleven hours a week — and the group now opens new locations on the same system instead of starting from scratch.

“We expected a long, painful rollout. Instead the desks stayed open and the numbers moved in the first month.”

Ayesha KhanOperations Director, Bright Smile Dental

Next case study

Product team collaborating around a laptop

SaaS · B2B platformNorthline SaaSMVP live in 7 weeks

Now booking projects for Q4

Ready to build
what’s next?

Tell us what you want to launch or fix. We’ll reply with a clear plan within 24 hours.Tell us what you want to launch or fix. We’ll reply with a clear plan, timeline and fixed estimate.

Book a strategy call hello@doderdata.com

Free 30-min call · NDA on request · Reply in 24h

Free 30-minute call
NDA on request
Reply within 24 hours

38% faster claims, with every front desk still open.

The challenge

What we built

The outcome

Next case study

Ready to build what’s next?

38% faster claims, with every front desk still open.

The challenge

What we built

The outcome

Next case study

Ready to build what’s next?

Ready to build
what’s next?

Ready to build
what’s next?